सेवा की शर्तें केवल अंग्रेजी में उपलब्ध हैं।
Effective Date: February 12, 2025
Thank you for choosing to play games from Hana Games. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, as well as the options you have regarding your data. This policy applies to all our games, websites, stores, and related services (collectively, the “Services”).
Hana Games is a French gaming studio established on January 25, 2023. We operate as a Société par Actions Simplifiée (SAS) with the following details:
SIREN: 948 522 131
SIRET (Head Office): 948 522 131 00010
Registered Address: 60 RUE FRANCOIS IER, 75008 PARIS, France
We collect various types of information to provide, improve, and secure our Services. The data we gather can be grouped into the following categories:
When you interact with our Services, you may supply us with:
Account Details: Such as your email address, username, password, and other contact information when you register for a Hana Games ID.
Profile Information: Including profile photos, display names, and any other personal details you choose to share.
Communications: Any messages, support inquiries, feedback, or content you submit while using our Services.
Participation Data: Information provided when you take part in surveys, contests, promotions, or other events.
Payment Information: In connection with any in-game purchases, our trusted payment service providers will handle your payment details directly.
We automatically gather certain information when you use our Services, which may include:
Usage Data: Details about your gameplay, in-game interactions, account activity, and progress.
Device and Network Information: Such as your IP address, device identifiers, browser type, operating system, language settings, and internet service provider.
Cookies and Similar Technologies: Data collected via cookies and similar tracking tools to help us analyze usage trends and enhance your experience.
Location Data: Approximate location information derived from your IP address.
To further enrich and secure our Services, we may also obtain information from third-party partners, including:
Advertising Partners: We work with advertising networks—specifically Google and Unity Ads—to deliver targeted ads and analyze ad performance. These partners may collect data related to your interactions with our Services.
Additional Sources: Data that helps us detect and prevent fraud, ensure payment security, and improve overall service quality may be received from other trusted third parties.
Your information is used to:
Deliver and Enhance Services: Provide you with personalized gaming experiences, manage your account, and offer customer support.
Process Transactions: Handle in-game purchases securely through our payment partners.
Improve Our Offerings: Analyze usage patterns to refine our games, features, and overall Services.
Serve Targeted Advertisements: Collaborate with our advertising partners to display relevant ads and measure their effectiveness.
Ensure Security and Compliance: Protect our Services, prevent fraud, and comply with applicable laws and regulations.
You have control over your personal data and can:
Manage Your Account: Update or correct your Hana Games ID details through your account settings.
Control Cookie Preferences: Adjust your browser settings to manage or block cookies.
Exercise Your Rights: Request access to, correction of, or deletion of your personal information by contacting us, subject to applicable legal requirements.
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Significant updates will be announced through a notice on our Services before they take effect. Your continued use of our Services after any changes constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us using the support options available within our games. Alternatively, you may reach out to us at:
Hana Games
60 RUE FRANCOIS IER
75008 PARIS, France
Email: [email protected]
At Hana Games, we collect and use your data for a range of business reasons. Our aim is to ensure our Services run smoothly, to enhance your gaming experience, and to offer you personalized content and advertising. Below is an outline of the primary purposes for which we process your information.
We collect data essential to keep our Services operational and to fulfill our contractual obligations to you. This includes processing the information necessary to:
Create and Manage Accounts: Establish and maintain your Hana Games ID, which allows you to access our games and services.
Operate the Service: Keep the gaming platform running efficiently and securely.
Process Payments: Verify, confirm, and manage your transactions.
Deliver Products and Services: Provide the games, updates, and any additional features you request.
Communicate with You: Send you important service-related messages and notifications.
To offer a superior and more personalized experience, we have a legitimate interest in collecting data that helps us:
Develop and Update Player Profiles: Continuously refine your profile to tailor the experience to your preferences.
Improve Our Services: Enhance game features, update content, and optimize the overall player experience.
Manage Our Relationship: Facilitate smooth interactions between you and our support team, ensuring your feedback is heard and acted upon.
Enable Social Features: Provide functionalities that allow you to interact with other players.
Customize Your Experience: Tailor the content, offers, and communications based on your interests.
Provide Relevant Offers and Updates: Keep you informed about new offers, game updates, security alerts, and support messages.
We use your information to present ads that are relevant and engaging, both within our games and on other platforms (including via email). Our legitimate interest in processing your data for personalized advertising includes:
Tracking Your Interaction: Monitoring the content you access and your online behavior related to our Services.
Targeting and Optimizing Ads: Delivering, refining, and improving our advertising content so that you see ads that best match your interests.
For details on how to opt out of personalized advertisements, please refer to the “Your Rights and Options” section below.
A secure and equitable playing field is essential for our community. To uphold this standard, we process data to:
Monitor Usage: Analyze how our Services and social features are used.
Moderate Interactions: Automatically or manually manage chat rooms and other communication channels.
Combat Fraud: Identify and take action against fraudulent or disruptive behavior to maintain fair play.
For all the purposes listed above, we may analyze, profile, and segment the data we collect. This helps us understand user behavior and further enhance our Services.
With your explicit permission, we may process your data for extra purposes. For example:
In-Game Advertising Personalization: We might collect device-specific identifiers—such as advertising identifiers (IDFA, GAID), vendor IDs, IP addresses, device IDs, operating system version, device model, and client version—to display and personalize in-game ads or serve behaviorally targeted advertising.
Under applicable privacy regulations (such as the GDPR), we require your consent to use this information.
When you agree to share these identifiers, they are passed on to select advertising partners. This allows them to optimize ad delivery so that you receive varied and relevant advertisements without repetitive content.
You can manage your consent for data processing in the game settings and control ad tracking via your device settings. Please note that opt-out settings are device-specific and may take some time to propagate.
For mobile advertising, you can reset your Advertising Identifier and, depending on your device, opt out of interest-based ads (on Android) or enable the Limit Ad Tracking feature (on iOS).
Our advertising partners—who run the ad network and mediation platforms—may also use these device identifiers for fraud prevention, based on their legitimate interests. For more detailed information, please review the privacy policies provided by our partners at https://unity.com/legal/game-player-and-app-user-privacy-policy .
At Hana Games, we take your privacy seriously. While Hana Games is committed to safeguarding your data, there are circumstances in which third parties may also have access to your personal information:
Other Players and Users
Our games emphasize social interaction. As a result, other players and users might view certain details about you—such as your profile information, in-game actions, and any messages you post during gameplay.
Service Providers
We collaborate with trusted vendors who assist us in operating our services. These third-party providers access your information solely under our direction and for purposes such as hosting our services, providing customer support, running analytics, managing advertising, and preventing fraud.
Other Businesses and Public Authorities
To verify transactions (for example, through payment services like PayPal) and to fight fraud or illegal activities, we may share your data with other companies or organizations. Additionally, if legally required, we might disclose your information to public authorities in response to valid requests. We may also share your data when you have provided explicit consent or when necessary to protect the rights, property, or safety of Hana Games, our players, or others.
Advertising and Social Media Partners
Our service integrates tools and features from various partners—such as social media interaction components, APIs, SDKs, and in-game advertising systems. These partners may access certain data related to your in-game activity and device information (e.g., IP address, mobile identifiers, pages visited, and location). For a full list of our advertising and social media partners and to review their privacy practices, please visit Hana Games Partner Opt-Out. This data may also be used for “interest-based” or “behavioral” advertising, where your information is combined with similar data from other sources to deliver targeted ads on third-party services. If you would prefer not to share your data with these advertising partners, please see the “Your Rights and Options” section below.
Since our services are available globally, your personal data might be transferred to and stored in countries other than your own. Recognizing that privacy laws vary between regions, we implement appropriate safeguards—including standard contractual clauses approved by the European Commission and other lawful measures—to ensure that your data remains protected regardless of where it is processed.
We believe in empowering you to control your personal information. Depending on applicable laws, you have several rights and choices regarding how your data is used:
Opting Out of Marketing Communications
Hana Games may occasionally send you promotional emails based on our ongoing relationship. If you wish to stop receiving these marketing communications, you can follow the unsubscribe instructions included in the emails or adjust your in-game settings. Please note that this will not prevent you from receiving essential service updates, such as account notifications or transactional messages related to your purchases.
Managing Push Notifications
We might send push notifications through our mobile applications. You can opt out of receiving these notifications at any time by changing the notification settings on your mobile device.
Controlling Targeted Advertising
You have the option to opt out of interest-based advertising. On Android devices, you can disable targeted ads by adjusting your device’s privacy settings. On iOS devices, you can enable “Limit Ad Tracking” or disable “Allow Apps to Request to Track.” Additionally, if available, you can turn off personalized in-game offers through the game settings. For more details on how to opt out, please visit Hana Games Partner Opt-Out.
Accessing and Managing Your Personal Data
If you request it, we will provide you with an electronic copy of the personal data we have collected about you. You also have the right to update, correct, or delete your information. Furthermore, you may object to or restrict the ways in which we use or share your data, and you can withdraw any consent you have provided.
Exercising Your Rights
We commit to addressing your requests within a reasonable timeframe. If you have concerns about our handling of your data that remain unresolved, you may contact your local data protection authority within the European Economic Area, Switzerland, or the UK.
To exercise any of these rights, please use the contact options provided in our “Contact Us” section. For security purposes, we may need to verify your identity before processing your request. This could include asking for purchase receipts, additional account details (such as linking your email with your Hana Games ID), or answering questions about your activities on our services. Once your identity is confirmed, you may also designate an authorized agent to act on your behalf by providing their contact information to our support team.
Importantly, you have the right to exercise these privileges without facing any discriminatory treatment.
At Hana Games, we use cookies and similar tracking tools—not only ourselves but also in collaboration with our trusted partners—to enhance and tailor your experience, analyze usage, serve targeted advertisements, and help prevent fraud. These technologies enable us to store your preferences and monitor how you interact with our services. Please note that our partners may have their own privacy policies governing their use of these tools.
In addition, we and our partners collect information about your interactions with third-party websites and applications that employ these tracking technologies. This data helps us recognize when the same user or household is accessing our service from different devices or browsers, effectively linking them into one unified profile. We use this information to:
Detect and prevent fraud.
Enhance our service.
Provide a seamless experience by allowing you to switch between devices without interruption.
Conduct analytics, personalization, and attribution to better understand and serve your needs.
Avoid showing repetitive ads across your devices.
Deliver personalized advertising based on your browsing patterns across all linked devices.
You can disable cookies through your browser’s settings; however, please be aware that doing so might limit the functionality of some features of our service. For assistance, refer to the help sections of popular browsers such as Apple Safari, Google Chrome, Microsoft Edge, or Mozilla Firefox.
For display advertising on the web, you can also adjust your browser settings to restrict certain tracking cookies or visit external sites like aboutads.info/choices and youronlinechoices.eu for more information on managing ad tracking.
On some of our websites, we utilize third-party analytics and marketing providers to achieve these objectives. When necessary, we ask for your consent directly on the site. For instance, we use:
Google Analytics to gather insights into visitor behavior and usage.
Please note that these third-party services may not be active on every site or in every market. For further details—including how to opt out—please visit our Hana Games Partner Opt-Out page.
Security Measures
To provide you with a secure gaming environment, Hana Games is continually updating and implementing a range of administrative, technical, and physical security measures. These steps are taken to protect your data against unauthorized access, loss, misuse, or alteration.
Data Retention
We keep your data for as long as your account remains active or as long as is necessary to offer our services. This may include periodically de-identifying unused accounts or regularly reviewing stored data to remove any information that is no longer needed. Even if you request deletion of your personal data, we may still retain certain details as required to comply with legal obligations, resolve disputes, or enforce our agreements.
The privacy and safety of children is of utmost importance to Hana Games. Our services are generally not intended for children under the age of 13 (or any other minimum age required by local law), and we do not knowingly collect personal data from children unless required.
For games that might also appeal to younger audiences, we take extra measures to limit access based on age. If a player indicates that they are under 13 (or the applicable age in their region), we restrict their access to features such as social interactions, chat functions, and certain notifications. In these cases, we limit the processing of personal data to only what is essential for the internal operation of our services.
In some instances, a higher minimum age (for example, 16) may be enforced to ensure a safe and appropriate experience for all players. If you are a parent or guardian and wish to review, modify, or remove the personal data collected from your child, please contact us using the details provided in our “Contact Us” section. Should we discover that a child has provided us with personal data in violation of these guidelines, we will delete the data (unless legally obligated to retain it) and either adjust the account settings or terminate the account as appropriate.